where do I find my serial number (S/N) to complete my warranty?

This number can be found on the motor below the leads that come out in the box that has "S/N" and the number should start with either "18" or "19" and will be about 6 or 7 digits long.

If you respond to support@ezanchorpuller.com with that number or redirect to the Warranty Page to complete the form, our team can add your unit to our files and the warranty will become valid.

What gauge wire should I use to connect the winch to the house battery?

A minimum #2 gauge wire is required. For further electrical connection questions, please refer to pages 5 & 6 of the E-Z Anchor Puller anchor winch Manuals.

How many amps does the anchor puller draw?

The anchor winch requires about 20 - 30 amps at no load and while dropping the anchor. When pulling the anchor, amperage will go from 40+ amps depending on the load. View and download our Brochure for all drum anchor winch series stats and specifications. 

How should I mount my anchor winch?

When mounting the anchor winch on the boat, you must have a flat bow roller protruding 12" to 16" out over the bow of the boat, this will allow the line to wander back and forth which helps the line wind level on the drum. Place the anchor winch as far aft as you can approx..24” – 30” or more from the flat roller. The further the anchor winch is from the flat bow roller, the better the line will wind on the drum. 

The unit can be mounted with the motor on the port or starboard side. The pulling power is the same in either direction. 

When bolting the anchor winch to the boat's deck, make sure the area on the deck where the anchor winch sits is FLAT. A straight edge should be laid port to starboard to check if the deck is flat. If the deck is not flat when you tighten the hold down bolts, it will bow the anchor winch to misalign. The anchor winch will not work this way. We suggest that you use at least (3) 3/8" stainless steel bolts through the rear of the puller baseplate and (3) 3/8" stainless steel bolts in the forward part of the base- plate. 

For more detailed information, please refer to the E-Z Anchor Puller anchor winch Manuals on page 4 for Installation. Also refer to our product Drawings for further assistance.

How do I know the shaft can hold all my rope and chain?

The shock load is mostly absorbed in the nylon rope that is used between the dyneema or spectra line and te chain. These units are designed to withstand the anchoring demands of the boats they have been suggested for, and over 30 years of manufacturing drum anchor winches has solidified our drum anchor winches as durable, tough and long-lasting.

What is the speed of retrieval for anchor rode?

Overall, our drum anchor winches retrieve rope at an average of 100' per minute. This varies because of the amount of rode on the spool: when there is less rode on the spool, the speed is about 80 feet per minute and when the spool begins to fill up, the speed is about 120' per minute. It is comparable to any drum anchor winch on the market.

How can the bearings of the drum and the drum itself withstand the shock of deployment and hitting bottom?

The shock load is mostly absorbed in the nylon rope used between the dyneema or spectra line and the chain.

What size anchor winch should I purchase for my boat?

There are two main things to consider when determining the correct size & capacity of anchor winch for your boat. 

 

First,  what diameter & what length of rope do you intend to have on your anchor winch? A diameter of 1/8” for every (9) feet of boat length and a minimum length of 3 times the depth of water you are anchoring in is suggested. Second,, the length of your boat may have some influence on your drum anchor winch size, so be sure to consult with our chart and rope guides in the links below:

Which Winch for Me?

 ANCHOR ROPE INFORMATION GUIDE.

 

Once those questions have been answered, you can determine the best size anchor puller for your boat! If you have any further questions, you can email or call us at 1.800.800.1640 for a free consultation.

 

What is the difference between the Patriot Series and Rebel Series?

We have two different styles of complete stainless steel drum anchor winches: the Patriot Series and the Rebel series.The Patriot Series (EZ-1, EZ-2, and EZ-3) are all direct drive (power up/power down). The Rebel Series (EZ-4, EZ-5, and EZ-6) are all free fall, which means you power down (push the button) for two seconds, then release it to allow your winch to free-fall. 

We make the larger ones free fall because they hold quite a bit more line and are usually used for much deeper anchoring. The free fall is definitely quicker because it hits the bottom as fast as gravity can take it. The direct drive is the same speed going out as it is coming in at an average of 100 ft. per minute. If someone is only anchoring in 50' of water or less, it isn't much of a difference, however if someone is anchoring in 150' or even 700', this feature makes a HUGE difference.

Keep in mind the size of your boat, too, when selecting which drum winch is right for you. If your vessel is too large for the Patriot series and you still want direct drive, our Rebel series CAN be made into a direct drive unit either temporarily or permanently. Please refer to the Manual for further instructions on how to do this.

My motor is not operating correctly. Help!

Possible causes maybe an inoperative or stuck solenoid, inoperative switch, inoperative motor, or loose connections. Try jarring the solenoid to free the contacts, if solenoids operate check for voltage at armature post and tighten connections on the motor. For more detailed information on how to identify and remedy the problem, please refer to the E-Z Anchor Puller anchor winch manual, linked below the common page references guide.

Common Page References:

 Troubleshooting Guide….page 11 Test procedure for motor….page 12 Test procedure for solenoids ….page 13 Solenoid Assembly Parts …page 21

Manuals